Could you explain what the Club Level offers and why it's special?
22 April 2024
The Club Level rooms provide exclusive access to the River Club Lounge on the 42nd floor, where guests can enjoy snacks and breakfast in the hotel restaurant.
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SHERATON NEW ORLEANS HOTEL, New Orleans – Your ideal downtown stay
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Key details
Hotel Overview
500 Canal Street,
New Orleans,
Louisiana,
United States,
70130,
Louisiana
- Close to the French Quarter
Perfect
8.2
8.5
3.8
3.4
Loved by guests
"My room was quite spacious with a lovely view of the river."
"Our other room was a spacious corner suite up in the 47th floor that overlooked the beautiful view of the Mississippi River."
"It is a beautiful hotel and has a great location with a trolley stop right outside the entrance so super convenient and right outside the Quarters..."
Sheraton New Orleans Hotel - Downtown hotel with river views near Bourbon Street
Located on Canal Street, the Sheraton New Orleans Hotel offers direct access to the French Quarter, Ernest N. Morial Convention Center, and Caesars Superdome. The hotel features 105,000 square feet of flexible meeting space, including an 8th-floor ballroom with French Quarter views. Dining options include Roux Bistro for Cajun and Creole cuisine, Pelican Bar for late-night drinks, and a lobby Starbucks. Live jazz music plays at Rodrigue Gallery on Fridays and Saturdays. The hotel provides a 24-hour front desk, free Wi-Fi in public areas, and a fitness center. Nearby landmarks include Bourbon Street, Audubon Aquarium of the Americas, and Jackson Square.
Additional perks of the hotel
Free continental breakfast and evening hors d'oeuvres in the Club Lounge (42nd floor)
Electric car charging station and valet parking ($52 + tax)
Pet-friendly rooms (max weight: 40 lbs, fee: $52 daily)
Business Center with printing and workstations
Outdoor pool and fitness center
Multilingual staff (English, Spanish, French, Vietnamese)
Rooms & Suites
Guest rooms and suites feature floor-to-ceiling windows with views of the French Quarter or Mississippi River. All accommodations include premium bedding, laptop-friendly workspaces, air conditioning, and in-room safes. Suites offer additional space with separate sitting areas. Accessible rooms provide roll-in showers, adjustable-height shower wands, and TTY/TTD compatibility.
Other conveniences
Free in-room Wi-Fi for Marriott Bonvoy members
Tea and coffee makers in all rooms
Flat-screen TVs with cable channels
Ironing facilities and hairdryers
24-hour room service and daily housekeeping
Digital check-in and mobile key access
Must-do experiences
- Savor beignets at Café du Monde, a New Orleans staple.
- Visit the National WWII Museum for an immersive history experience.
- Take a stroll through the artsy Frenchmen Street for live music.
- Explore the hidden gem of the Backstreet Cultural Museum in Treme.
- Indulge in gumbo at Coop's Place, a local favorite for every palate.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
City View Guest room 1 King
2 persons
32 m²
1 King-size bed
Coffee machine
Heating
room details
Club level Guest room 2 Double
2 persons
32 m²
2 Double beds
Coffee machine
Heating
room details
Traditional Double Room Two Double Beds Hearing Accessible
2 persons
32 m²
2 Double beds
Coffee machine
Heating
room details
Traditional Double Room Two Double Beds Transfer Shower Mobility Accessible
2 persons
32 m²
2 Double beds
Coffee machine
Heating
room details
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Room Rates & Availability Tracker
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Sun loungers
- Live entertainment
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Experience the rich flavors of New Orleans at the Sheraton New Orleans Hotel, offering both a lively coffee bar and a delightful bar experience. Guests can indulge in authentic Cajun and Creole cuisine as well as relaxing settings that evoke the charm of the French Quarter.
Roux Bistro - Temporarily Closed
Cajun/Creole
Ambiance
Traditional
Key Offerings
Savor a classic New Orleans breakfast and discover the essence of Cajun and Creole dishes. The inviting atmosphere is perfect for those looking to indulge in authentic local flavors.
Reservation
no
06:30 - 14:00, daily
Starbucks
American
Ambiance
Family friendly
Key Offerings
Start your day with freshly brewed coffee, pastries, and light breakfast options in a welcoming environment. This cozy coffee bar is perfect for guests looking to fuel their adventures around the city.
Reservation
no
06:00 - 13:00, daily
Pelican Bar
Bar food/Drinks
Ambiance
Reminiscent of a French Quarter courtyard with a magnificent tiered fountain and lush landscaping, offering a relaxed vibe.
Key Offerings
Enjoy refreshing cocktails and casual bar bites, alongside a selection from Roux Bistro's menu late into the evening. Ideal for unwinding after a day of exploration.
Reservation
no
Hours vary
Hotel Location
500 Canal Street,
New Orleans,
Louisiana,
United States,
70130,
Louisiana
Map view
500 Canal Street,
New Orleans,
Louisiana,
United States,
70130,
Louisiana
City landmarks
Museum
The National WWII Museum
1.2
km
Park
Jackson Square
860 m
Landmark
French Quarter
990 m
Landmark
Bourbon Street
1.1
km
Landmark
Frenchmen Street
1.2
km
Church
Saint Louis Cathedral
830 m
Museum
New Orleans Jazz Museum
1.6
km
Cemetery
St Louis Cemetery No 1
1.2
km
Park
Louis Armstrong Park
1.7
km
Market
French Market
880 m
Landmark
Cafe du Monde beignets
880 m
Mall
New Orleans Riverwalk Shopping Center
710 m
Landmark
Mercedes-Benz Superdome
1.6
km
Museum
Ogden Museum of Southern Art
1.1
km
Museum
Cabildo
780 m
Museum
Louisiana Children's Museum
900 m
Landmark
Jean Lafitte National Historical Park and Preserve
630 m
Park
Lafayette Square
710 m
Event hall
Morial Convention Center
1.1
km
Fountain
Spanish Plaza
720 m
Gallery
Contemporary Arts Center
940 m
Museum
Museum of Death
610 m
Museum
New Orleans Historic Voodoo Museum
1.2
km
Museum
The Presbytere
860 m
Landmark
Smoothie King Center
1.9
km
Landmark
Preservation Hall
1.9
km
Nearby
Aquarium
Audubon Aquarium of the Americas
500 m
Zoo
Audubon Butterfly Garden and Insectarium
140 m
Shopping Area
Canal Place
280 m
Theatre
Harrah's Casino New Orleans
390 m
Restaurants
The Ruby Slipper Cafe
130 m
200 Magazine Street
Palace Cafe
90 m
605 Canal Street
Creole House Restaurant & Oyster Bar
80 m
509 Canal St
Acme Oyster House
390 m
724 Iberville Street
Roux Bistro
70 m
500 Canal Street
Red Gravy
120 m
4206 Magazine St Uptown
55 Fahrenheit Wine Bar & Lounge
50 m
555 Canal St
Oceana Grill
640 m
739 Conti Street
5Fifty5
70 m
555 Canal Street
Cleo's
140 m
165 Roosevelt Way
Black Duck Bar
130 m
605 Canal St 2nd Fl
Laurel Oak
260 m
535 Gravier St Intersection of Camp and Gravier inside the Magnolia Hotel
Explore New Orleans
Explore New Orleans
Audubon Butterfly Garden and Insectarium
2 minutes walking
A unique interactive experience showcasing butterflies and insects. Children and adults alike enjoy the hands-on exhibits.
Harrah's Casino New Orleans
5 minutes walking
A premier gaming destination with various table games and slots. Nightly entertainment and dining options available.
Jackson Square
11 minutes walking
A historic park featuring artists and musicians, surrounded by iconic architecture. A perfect spot for people-watching.
French Quarter
12 minutes walking
Famed for its vibrant nightlife and colorful buildings, the Quarter is rich in culture, cuisine, and art.
The Ruby Slipper Cafe
2 minutes walking
Charming atmosphere with a focus on brunch. Signature dish is the Eggs Benedict, perfect for starting your day.
Creole House Restaurant & Oyster Bar
1 minute walking
Known for fresh seafood and classic Creole dishes. Includes options for gluten-free and vegetarian diets. Casual vibe.
Acme Oyster House
5 minutes walking
Famous for local seafood with a laid-back atmosphere. Be sure to try the raw oysters and gumbo. Reservations recommended.
Transportation Tips
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 52 per day.
Internet
is available in for additional charge.
Breakfast
The hotel offers a full breakfast at the price of US$24 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Chinese, Vietnamese
Year renovated:
2012
Number of floors:
49
Number of rooms:
1110
Questions of the users
About Sheraton New Orleans Hotel
What differentiates a deluxe room from a traditional room with two beds?
15 May 2024
Deluxe rooms are situated on higher floors and provide stunning views of the river or city skyline.
What is the walking distance from the hotel to Bourbon Street?
10 June 2024
Bourbon Street is located just three city blocks away, approximately a 5-7 minute walk from the hotel.
How much do drinks cost for guests using the Club Lounge?
3 July 2024
The cost of beverages varies based on the order, including options like wine, beer, and mixed drinks.
What is the minimum age for check-in, and can an 18-year-old check in?
27 August 2024
Guests must provide picture identification and a method of payment at check-in, with the requirement being a minimum age of 21.
Is there a daily charge for parking at the hotel?
10 September 2024
Yes, parking is available for $46 per night plus tax for valet service.
Can I get a refrigerator in my room if needed?
14 October 2024
Refrigerators can be requested at check-in, subject to availability.
Where can I find self-parking options near the hotel?
22 November 2024
Self-parking is available directly behind the hotel.
What can be expected from the hotel's Club Level amenities?
5 December 2024
Guests on the Club Level enjoy an extended continental breakfast, evening hors d'oeuvres, and snacks throughout the day in the River Club Lounge.
Are pets allowed at the hotel, and if so, what are the size restrictions?
18 January 2025
Small pets weighing up to 40 lbs are welcomed, with a one-time pet fee of $75 applicable.Next best alternative
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